Shipping policy

Shipping Policy

Upon fulfillment of shipping, a tracking number will be sent and updated through email notification. All orders are DISPATCHED within 1-2 working days. Please note that Vaulted Pros does not accept responsibility for items that are damaged, lost, or stolen during shipping.

Shipping Times

Our current estimated shipping times for all orders within Australia are as follows:

Standard Shipping:

  • NSW: 2-4 Business Days

  • Outside NSW: 3-6 Business Days

Express Shipping:

  • NSW: 1-2 Business Days

  • Outside NSW: 1-3 Business Days

Shipping times may vary depending on the destination and any delays experienced by Australia Post. While we will always do our best to expedite the process, please note that we have limited control once the package has been dispatched.

New Products Shipping Information

For our expanded range of products, including Christian Sports Tape, performance gear, and fitness accessories, the same shipping timelines and policies apply. All items are carefully packed to ensure safe transit, but we recommend inspecting your order upon arrival.

International Shipping

New Zealand Shipping Durations

  • Standard Shipping: 6-12 Business Days
  • Express Shipping: 3-8 Business Days

Contact Us

If you have any questions or concerns, please do not hesitate to contact our customer service team at vaultedpros@gmail.com. We are here to assist you and provide the best possible service.

Effective Date: 12.03.2025